I use our Janus WebRTC Server video call module (Janus WebRTC Server (multistream): Video Call Demo), found that often appears “Lost connection to the server (is it down?)” in a short time. I’m sure my network is in good shape because it’s enough to support a lot of software and web pages without problems.
I’m confused about where the problem is.Please, my dear friend, give me some advice.
Chech the network tab of the devtools, there will be something for HTTP and/or WS. There likely is an HTTP error there causing the problem.
Thank you very much, Lorenzo.
- Please forgive me for replying so late.
I’ve done a lot of testing these days and found that this phenomenon occurs all the time, both on the website and in my local deployment.
The network tab of the devtools will go blank.
Hi,
could you solve this problem? We have the same, and i don’t know how to solve this, yet.
For our users it’s annoying, of course.
@lorenzo : Do you know what this problem triggers?
Regards
Thomas
You need to investigate the reason of the disconnection: is the signalling failing? Is the ICE status? There is no universal root cause, you need to troubleshoot.
I’m trying to investigate. My guess are that i have too many helperlines. I have 84 subscriptions for each enduser. i disabled this too see wether it makes the difference or not.
Maybe Janus is overloaded with it.