Need Help with Janus Server - Audio Missing in Stream

Hello Janus Community,

I hope you’re all doing well. I am encountering an issue with my Janus server setup and would greatly appreciate your expertise in resolving it. I’ve been running a test from Friday to Monday, and while I can see video in the stream, there’s no audio.

Here are the error messages I’m encountering in the logs:

[Fri Aug 4 23:09:10 2023] [ERR] [ice.c:janus_ice_outgoing_traffic_handle:4780] [416317839270477] ... only sent -1 bytes? (was 71)
[Fri Aug 4 23:09:10 2023] [ERR] [ice.c:janus_ice_outgoing_traffic_handle:4780] [416317839270477] ... only sent -1 bytes? (was 1200)
[Sat Aug 5 06:52:10 2023] [WARN] [5946596117639518] Didn't receive video for more than 1 second(s)...
[Sat Aug 5 06:52:13 2023] [WARN] [5946596117639518] Didn't receive audio for more than 1 second(s)...
[Sat Aug 5 06:52:17 2023] [WARN] [5946596117639518] Didn't receive audio for more than 1 second(s)...
[Sat Aug 5 06:52:17 2023] [WARN] [5946596117639518] Didn't receive video for more than 1 second(s)...
[Sun Aug 6 18:59:56 2023] [ERR] [ice.c:janus_ice_outgoing_stats_handle:4384] [416317839270477] Got 28 SRTP/SRTCP errors in the last few seconds (last error: srtp_err_status_replay_old)

I’ve noticed the following points:

  1. Errors related to outgoing traffic and bytes sent.
  2. Warnings about not receiving audio and video for more than 1 second.
  3. SRTP/SRTCP errors related to replay_old.

I would be grateful if someone could guide me on how to troubleshoot and resolve this issue. It seems to be related to audio transmission, but I’m not sure where to start looking for the root cause.

Any insights, suggestions, or steps to diagnose the issue would be incredibly helpful.

Thank you in advance for your time and assistance.

Best regards,
Joshua Kalima