We are facing weird sip call dropouts for unknown reasons

General
1

Hi Janus team, Thanks for this wonderful project, we use sip plugin to make calls through our system and we make sure each user use dedicated sip credentials to make a calls while call works great for the most part but then there are some cases where janus after certain random duration of time decides to end up a call with error message

[31m[ERR]e[0m [plugins/janus_sip.c:janus_sip_handler:4669] Wrong state (not in a call? status=idle)

and we have no clue as to why it is happening initially we thought it was because we might be using same creds to make more than one calls at a given time but even after making these changes this problem seem to persist
any kind of help would be highly appreciated,
Thanks & warm regards.
Shivansh Talwar

2

That line doesn’t match the latest version of the code. What version are you on? Make sure you’re using an up-to-date version of Janus before trying again.

3

Actually we have modified the logic to parse encrypted sip uri using our backend endpoint and token using curl request that’s why the code line seems different but i have added that patch on top of latest janus codebase recently so i don’t think it should be a problem if you want i can share gist of janus_sip.c file for you to look at if we made a mistake somewhere

Thanks for responding back.

4

I’m sorry but I won’t look at forks.

5

thanks for quick reply.
maybe you can please give some insights on what might be the reason for this weird behavior of janus ending the calls?